Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Patient Service Associate Executive (Kaki Bukit)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Patient Service Associate Executive supports daily front-counter operations at SingHealth Polyclinics, including patient registration, appointment scheduling, payments, enquiries and assistance with clinic processes. The role requires strong communication and customer-service skills, attention to detail, basic computer literacy and the ability to handle confidential patient information accurately. Candidates are generally expected to have relevant administrative or service experience, remain calm in a busy healthcare environment and work effectively with patients, caregivers and clinical teams. Flexibility to work shifts, weekends or public holidays may be required. A caring, professional attitude and willingness to learn healthcare procedures are important.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hospital offer first; it registers you with the Nursing Board (equivalent training, valid licence, maybe an exam) and sponsors an S Pass (SGD 3,300+) or Employment Pass.
Before you apply: Nurses, doctors and most allied health staff must be registered or licensed locally before they start: expect checks on your degree and licence, often an English test, and often an exam or an assessment. Ask the employer who handles it and how long it takes. Most pharma and device office jobs do not need it.
Watch for: Only healthcare institutions with inpatient services can bring in foreign nurses, and the Singapore Nursing Board deals with their HR teams only, never with agents.
Official source: Singapore Nursing Board: foreign-trained nurses and midwives. Checked November 2026.
What the job usually comes with in Singapore
Usual for Healthcare jobs in Singapore, varies by employer. Checked November 2026.
| Registration | Hospital applies to the Nursing Board for you: training, licence, practice in last 5 years; maybe an exam |
|---|---|
| Relocation | Work Permit staff: employer pays levy, bond and insurance (by law); relocation help is an expat perk |
| Housing | Public hospital groups offer foreign nurses a housing allowance (Ministry of Health, May 2023) |
| Flights | Work Permit staff: flight home paid by the employer (by law); others only if the offer says so |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 to 14 days (by law; many get more); 11 public holidays; 14 days' sick leave, 60 in hospital |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About SingHealth Polyclinics
SingHealth Polyclinics is part of SingHealth, Singapore’s largest public healthcare cluster. It operates a network of polyclinics that provide affordable, comprehensive primary healthcare services, including medical consultations, chronic disease management, preventive care, women’s and children’s health, dental services and allied health support. SingHealth Polyclinics works closely with hospitals and community partners to provide coordinated care for patients across different stages of life. Its teams include doctors, nurses, allied health professionals, pharmacists and administrative staff. As a public healthcare employer, the organisation places strong emphasis on patient safety, service quality, teamwork, professional development and accessible care for Singapore’s diverse population.