Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Patient Service Associate Executive (Central Admin Team - Referral)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Patient Service Associate Executive supports SingHealth Polyclinics’ Central Administration Team in managing referrals and related administrative processes. Typical responsibilities include coordinating appointments, processing referral documentation, verifying patient information, responding to enquiries, maintaining accurate records, and liaising with clinics, hospitals, and other healthcare teams. Candidates should generally have a diploma or equivalent qualification, good computer literacy, strong communication and organisational skills, and experience in healthcare administration or customer service. The role requires accuracy, confidentiality, empathy, and the ability to manage multiple tasks in a busy environment. Candidates are expected to work cooperatively, follow healthcare procedures, provide courteous patient service, and handle sensitive information responsibly.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hospital offer first; it registers you with the Nursing Board (equivalent training, valid licence, maybe an exam) and sponsors an S Pass (SGD 3,300+) or Employment Pass.
Before you apply: Nurses, doctors and most allied health staff must be registered or licensed locally before they start: expect checks on your degree and licence, often an English test, and often an exam or an assessment. Ask the employer who handles it and how long it takes. Most pharma and device office jobs do not need it.
Watch for: Only healthcare institutions with inpatient services can bring in foreign nurses, and the Singapore Nursing Board deals with their HR teams only, never with agents.
Official source: Singapore Nursing Board: foreign-trained nurses and midwives. Checked November 2026.
What the job usually comes with in Singapore
Usual for Healthcare jobs in Singapore, varies by employer. Checked November 2026.
| Registration | Hospital applies to the Nursing Board for you: training, licence, practice in last 5 years; maybe an exam |
|---|---|
| Relocation | Work Permit staff: employer pays levy, bond and insurance (by law); relocation help is an expat perk |
| Housing | Public hospital groups offer foreign nurses a housing allowance (Ministry of Health, May 2023) |
| Flights | Work Permit staff: flight home paid by the employer (by law); others only if the offer says so |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 to 14 days (by law; many get more); 11 public holidays; 14 days' sick leave, 60 in hospital |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About SingHealth Polyclinics
SingHealth Polyclinics is the primary-care network within Singapore’s SingHealth public healthcare cluster. It operates multiple polyclinics that provide affordable, comprehensive outpatient services, including general medical care, chronic disease management, women’s and children’s health, dental services, health screening, vaccinations, and preventive-care programmes. The organisation works closely with SingHealth hospitals and specialist services to support referrals, continuity of care, and integrated treatment. Its teams include doctors, nurses, allied health professionals, pharmacists, and administrative staff. SingHealth Polyclinics places emphasis on patient-centred service, clinical quality, education, innovation, and community health. Administrative employees play an important role in helping patients navigate appointments, referrals, registration, and healthcare processes efficiently and respectfully.