Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Patient Service Associate (Neuroradiology)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Patient Service Associate supports patients and families throughout their visits to the Neuroradiology service. Typical responsibilities include registration, appointment scheduling, billing or payment assistance, answering enquiries, coordinating with clinical teams, maintaining accurate records, and providing clear information about procedures and workflows. Candidates are generally expected to have a relevant certificate, diploma, or equivalent experience in healthcare administration, customer service, or a related field. Strong communication, service orientation, computer literacy, attention to detail, and the ability to work effectively in a busy hospital environment are important. Experience in a healthcare setting and familiarity with Singapore’s patient administration systems would be advantageous.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hospital offer first; it registers you with the Nursing Board (equivalent training, valid licence, maybe an exam) and sponsors an S Pass (SGD 3,300+) or Employment Pass.
Before you apply: Nurses, doctors and most allied health staff must be registered or licensed locally before they start: expect checks on your degree and licence, often an English test, and often an exam or an assessment. Ask the employer who handles it and how long it takes. Most pharma and device office jobs do not need it.
Watch for: Only healthcare institutions with inpatient services can bring in foreign nurses, and the Singapore Nursing Board deals with their HR teams only, never with agents.
Official source: Singapore Nursing Board: foreign-trained nurses and midwives. Checked November 2026.
What the job usually comes with in Singapore
Usual for Healthcare jobs in Singapore, varies by employer. Checked November 2026.
| Registration | Hospital applies to the Nursing Board for you: training, licence, practice in last 5 years; maybe an exam |
|---|---|
| Relocation | Work Permit staff: employer pays levy, bond and insurance (by law); relocation help is an expat perk |
| Housing | Public hospital groups offer foreign nurses a housing allowance (Ministry of Health, May 2023) |
| Flights | Work Permit staff: flight home paid by the employer (by law); others only if the offer says so |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 to 14 days (by law; many get more); 11 public holidays; 14 days' sick leave, 60 in hospital |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About National Neuroscience Institute of Singapore
The National Neuroscience Institute of Singapore (NNI) is Singapore’s national centre for the treatment, research, and education of neurological and neurosurgical conditions. It operates within the SingHealth healthcare network and serves patients at major institutions including Singapore General Hospital and Tan Tock Seng Hospital. NNI provides specialised care for conditions involving the brain, spine, nerves, and muscles, supported by services such as neuroradiology, neurology, neurosurgery, rehabilitation, and allied health. The institute also conducts clinical research and trains healthcare professionals, contributing to advances in neuroscience locally and internationally. Employees work in a multidisciplinary environment where patient safety, service quality, compassion, confidentiality, and operational efficiency are highly valued. A Patient Service Associate contributes to the patient experience by ensuring smooth administrative support and coordination within this specialised clinical setting.