Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Patient Service Associate Executive (Bedok)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Patient Service Associate Executive supports patients at SingHealth Polyclinics by handling registration, appointments, queue management, billing, payments and general enquiries. The role typically requires a relevant diploma or equivalent qualification, good computer literacy and strong communication skills. Candidates should be service-oriented, organised, attentive to detail and comfortable working in a busy healthcare environment. The position involves interacting with patients from diverse backgrounds, managing confidential information and coordinating with clinical and administrative teams. Flexibility to work shifts, weekends or at different service counters may be expected. Prior experience in healthcare, customer service or administration is advantageous.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hospital offer first; it registers you with the Nursing Board (equivalent training, valid licence, maybe an exam) and sponsors an S Pass (SGD 3,300+) or Employment Pass.
Before you apply: Nurses, doctors and most allied health staff must be registered or licensed locally before they start: expect checks on your degree and licence, often an English test, and often an exam or an assessment. Ask the employer who handles it and how long it takes. Most pharma and device office jobs do not need it.
Watch for: Only healthcare institutions with inpatient services can bring in foreign nurses, and the Singapore Nursing Board deals with their HR teams only, never with agents.
Official source: Singapore Nursing Board: foreign-trained nurses and midwives. Checked November 2026.
What the job usually comes with in Singapore
Usual for Healthcare jobs in Singapore, varies by employer. Checked November 2026.
| Registration | Hospital applies to the Nursing Board for you: training, licence, practice in last 5 years; maybe an exam |
|---|---|
| Relocation | Work Permit staff: employer pays levy, bond and insurance (by law); relocation help is an expat perk |
| Housing | Public hospital groups offer foreign nurses a housing allowance (Ministry of Health, May 2023) |
| Flights | Work Permit staff: flight home paid by the employer (by law); others only if the offer says so |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 to 14 days (by law; many get more); 11 public holidays; 14 days' sick leave, 60 in hospital |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About SingHealth Polyclinics
SingHealth Polyclinics is Singapore’s largest network of public primary healthcare clinics and part of SingHealth, the country’s largest healthcare group. Its polyclinics provide affordable, comprehensive services including medical consultations, preventive health screening, chronic disease management, women’s and children’s health services, dental care and specialist outpatient support. SingHealth Polyclinics also contributes to medical education, clinical training and population health programmes. The organisation serves patients across Singapore and works closely with hospitals, community partners and other healthcare providers to support coordinated care. Employees operate in a structured public healthcare environment where professionalism, patient safety, teamwork and compassionate service are highly valued. The Bedok position is based at or supports services for the eastern Singapore community.