Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Patient Service Associate, Rehabilitation Centre and Acupuncture Services
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Patient Service Associate supports daily operations at the Rehabilitation Centre and Acupuncture Services. Responsibilities typically include registering patients, scheduling and confirming appointments, handling enquiries, processing payments and claims, maintaining accurate records, and coordinating with therapists, nurses and other healthcare staff. Candidates are generally expected to have a minimum secondary-school qualification, good spoken and written English, basic computer skills, and strong customer-service ability. Previous experience in hospital administration, clinic reception or healthcare services is advantageous. The role requires patience, courtesy, attention to detail, confidentiality and the ability to manage busy workflows while supporting patients and caregivers professionally.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hospital offer first; it registers you with the Nursing Board (equivalent training, valid licence, maybe an exam) and sponsors an S Pass (SGD 3,300+) or Employment Pass.
Before you apply: Nurses, doctors and most allied health staff must be registered or licensed locally before they start: expect checks on your degree and licence, often an English test, and often an exam or an assessment. Ask the employer who handles it and how long it takes. Most pharma and device office jobs do not need it.
Watch for: Only healthcare institutions with inpatient services can bring in foreign nurses, and the Singapore Nursing Board deals with their HR teams only, never with agents.
Official source: Singapore Nursing Board: foreign-trained nurses and midwives. Checked November 2026.
What the job usually comes with in Singapore
Usual for Healthcare jobs in Singapore, varies by employer. Checked November 2026.
| Registration | Hospital applies to the Nursing Board for you: training, licence, practice in last 5 years; maybe an exam |
|---|---|
| Relocation | Work Permit staff: employer pays levy, bond and insurance (by law); relocation help is an expat perk |
| Housing | Public hospital groups offer foreign nurses a housing allowance (Ministry of Health, May 2023) |
| Flights | Work Permit staff: flight home paid by the employer (by law); others only if the offer says so |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 to 14 days (by law; many get more); 11 public holidays; 14 days' sick leave, 60 in hospital |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Singapore General Hospital Pte Ltd
Singapore General Hospital (SGH) is Singapore’s largest and oldest public acute-care hospital and a major teaching hospital. It provides comprehensive specialist medical services, including rehabilitation, outpatient care, surgery, emergency medicine and complex tertiary treatment. SGH is part of SingHealth, Singapore’s largest public healthcare group, and works closely with medical schools and research institutions to train healthcare professionals and advance patient care. The hospital serves local residents as well as international patients and operates in a fast-paced, multidisciplinary environment. Employees support a broad range of clinical and administrative services, with strong emphasis on patient safety, service quality, teamwork and continuous improvement. Working at SGH can provide valuable exposure to a large, diverse healthcare system and opportunities for professional development across clinical support and hospital operations.