Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Waiter/Waitress (Canton Road)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Waiter/Waitress at Canton Road is responsible for welcoming guests, taking food and beverage orders, serving dishes, maintaining table presentation, processing bills, and ensuring a polished dining experience. Candidates should have hospitality or restaurant experience, good spoken English, strong customer-service skills, and a professional, well-groomed manner. Knowledge of Cantonese or Chinese cuisine is an advantage. The role requires teamwork, attention to detail, product knowledge, and the ability to remain courteous and efficient during busy periods. Flexibility to work rotating shifts, weekends, and holidays is expected. A positive attitude and commitment to Shangri-La service standards are essential.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La The Fort, Manila
Shangri-La The Fort, Manila is a luxury integrated resort located in Bonifacio Global City, Taguig. It forms part of Shangri-La Group, an international hospitality company known for upscale hotels, resorts, dining venues, and thoughtful Asian-inspired service. The property includes luxury accommodation, restaurants and bars, meeting and event facilities, a health club, and wellness services. Canton Road is its signature Chinese restaurant, offering refined Cantonese cuisine in an elegant setting. Employees typically work in a structured, guest-focused environment with opportunities for hospitality training, career development, and exposure to international service standards. Shangri-La places strong emphasis on genuine hospitality, teamwork, professionalism, cultural awareness, and creating memorable experiences for guests. Benefits and employment conditions may vary according to the final contract and local company policy.