Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Waiter / Waitress - Lobby Lounge (侍應生)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Waiter/Waitress serves guests in the Lobby Lounge at Island Shangri-La, taking orders, recommending menu items, delivering food and beverages, processing payments, and maintaining an inviting, well-presented environment. Candidates should have a friendly personality, good communication skills, and a genuine interest in hospitality. Previous experience in a hotel, restaurant, lounge, or customer-service role is normally preferred. Knowledge of English is important, while Cantonese and other languages are advantageous. The successful candidate is expected to be attentive, professional, well-groomed, accurate, and able to remain calm during busy periods. Flexibility for shifts, weekends, and public holidays is required, together with a strong commitment to guest satisfaction and teamwork.
Can I work in Hong Kong?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel line jobs only via the Labour Department's import scheme: 4-week local test, median wage, 2 local staff per import; managers get a General Employment Policy visa.
Watch for: Since 16 June 2026 kitchen and table-service jobs need a 6-week local test and 3 local staff per import; the hotel applies, you cannot apply yourself.
Official source: Labour Department: Enhanced Supplementary Labour Scheme. Checked November 2026.
What the job usually comes with in Hong Kong
Usual for Hong Kong, varies by employer. Checked November 2026.
| Housing | Not for local hires; imported line staff are housed by the hotel, at most 20% of pay deducted (scheme rule) |
|---|---|
| Meals | Staff canteen or duty meals common; free for imported workers when provided (scheme rule) |
| Flights | None for local hires; imported workers get free flights both ways (scheme rule); managers negotiate |
| Service charge | Varies by hotel; ask how the service charge is shared before you accept |
| Contract | Imported workers: 24 months at most, then 7+ days home leave and a new approval (scheme rule) |
| Leave | 7 days a year, rising to 14 after 9 years, plus 15 statutory holidays (by law) |
| Income tax | 0% up to HKD 145,000 a year (about USD 18,600), then 2% to 17%; pension (MPF) 5%, max HKD 1,500 a month |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Island Shangri-La, Hong Kong
Island Shangri-La, Hong Kong is a luxury hotel located in Admiralty, overlooking Victoria Harbour and close to major business, shopping, and cultural attractions. It is part of Shangri-La Group, an international hospitality company operating luxury hotels, resorts, and properties across Asia, the Middle East, Europe, North America, and other destinations. The hotel is known for refined service, elegant accommodation, acclaimed restaurants, and extensive facilities for business and leisure guests. Employees work in a multicultural environment where attention to detail, courtesy, discretion, and personalised guest care are highly valued. The property offers opportunities across food and beverage, rooms, events, culinary operations, engineering, finance, and other hotel departments. Compensation may include service charge and staff benefits, depending on the position and employment terms.