Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Waiter / Waitress (Waterfall)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Waiter/Waitress at Waterfall is responsible for welcoming guests, taking food and beverage orders, serving meals professionally, explaining menu items, and ensuring an enjoyable dining experience. Candidates should ideally have previous experience in a hotel, restaurant, or upscale dining environment, good knowledge of service standards, and strong communication skills. A friendly, attentive, well-groomed, and guest-focused approach is expected. The role requires teamwork, accuracy, physical stamina, and flexibility to work shifts, weekends, and public holidays. Knowledge of Italian cuisine or wine service may be advantageous. Fluency in English is generally required, while additional languages are helpful.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Singapore
Shangri-La Singapore is a luxury five-star hotel located on Orange Grove Road, near Orchard Road. It is part of Shangri-La Group, an international hospitality company known for high service standards, elegant properties, and warm Asian hospitality. The hotel offers accommodation, restaurants and bars, meeting facilities, leisure amenities, gardens, and wellness services. Waterfall Ristorante Italiano is one of the property's dining venues, serving Italian-inspired cuisine in a refined setting. Employees work in a multicultural environment with opportunities to develop hospitality, guest-service, and leadership skills. Shangri-La places strong emphasis on personalized service, teamwork, professional presentation, and creating memorable experiences for guests. Benefits and employment conditions vary according to the position, contract, and eligibility of the employee.