Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Waiter / Waitress (Lobby Lounge)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Waiter/Waitress serves guests in the Lobby Lounge by welcoming customers, presenting menus, taking food and beverage orders, delivering items accurately, processing payments and maintaining a clean, welcoming environment. Candidates should have good spoken English, a pleasant and service-focused personality, professional grooming and the ability to work efficiently in a busy hotel setting. Previous experience in a hotel, restaurant, lounge or similar guest-service role is advantageous. The role requires teamwork, attention to detail, product knowledge and flexibility to work rotating shifts, weekends and public holidays. Candidates are expected to provide warm, courteous service consistent with Shangri-La standards and handle guest requests or concerns professionally.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Singapore
Shangri-La Singapore is a luxury hotel located on Orange Grove Road, near Orchard Road. It is part of Shangri-La Group, an international hospitality company operating luxury hotels, resorts and city properties across Asia and other global destinations. The Singapore hotel is known for its landscaped gardens, extensive facilities, dining outlets, event spaces and personalised guest service. Its workforce supports accommodation, restaurants and bars, banquets, wellness, recreation and business operations. Employees typically work in a multicultural environment where grooming, courtesy, teamwork and attention to detail are important. Shangri-La places emphasis on delivering gracious Asian hospitality, maintaining high service standards and developing colleagues through training and career opportunities. The Lobby Lounge role offers practical experience in luxury food and beverage service and regular interaction with international guests.