Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Valet Coordinator (洗衣房聯絡員)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Valet Coordinator supports the hotel laundry and valet service by receiving, recording, sorting and coordinating guest and colleague clothing, uniforms and other items. Requirements typically include relevant hotel, laundry or customer-service experience, good communication skills, attention to detail and basic computer ability. Cantonese and English are useful, while Mandarin may be an advantage. The successful candidate is expected to maintain accurate records, meet collection and delivery times, handle garments carefully, respond politely to guest requests and coordinate effectively with housekeeping, laundry and external service providers. Flexibility for shifts, weekends and public holidays is normally required, together with a professional appearance and a strong commitment to Shangri-La service standards.
Can I work in Hong Kong?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel line jobs only via the Labour Department's import scheme: 4-week local test, median wage, 2 local staff per import; managers get a General Employment Policy visa.
Watch for: Since 16 June 2026 kitchen and table-service jobs need a 6-week local test and 3 local staff per import; the hotel applies, you cannot apply yourself.
Official source: Labour Department: Enhanced Supplementary Labour Scheme. Checked November 2026.
What the job usually comes with in Hong Kong
Usual for Hong Kong, varies by employer. Checked November 2026.
| Housing | Not for local hires; imported line staff are housed by the hotel, at most 20% of pay deducted (scheme rule) |
|---|---|
| Meals | Staff canteen or duty meals common; free for imported workers when provided (scheme rule) |
| Flights | None for local hires; imported workers get free flights both ways (scheme rule); managers negotiate |
| Service charge | Varies by hotel; ask how the service charge is shared before you accept |
| Contract | Imported workers: 24 months at most, then 7+ days home leave and a new approval (scheme rule) |
| Leave | 7 days a year, rising to 14 after 9 years, plus 15 statutory holidays (by law) |
| Income tax | 0% up to HKD 145,000 a year (about USD 18,600), then 2% to 17%; pension (MPF) 5%, max HKD 1,500 a month |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Kowloon Shangri-La, Hong Kong
Kowloon Shangri-La, Hong Kong is a luxury hotel located in Tsim Sha Tsui East, overlooking Victoria Harbour. It is part of Shangri-La Group, an international hospitality company operating luxury hotels, resorts and residences across Asia, the Middle East, Europe and other markets. The hotel is known for refined accommodation, restaurants, banquet facilities, business services and highly personalised guest care. Its departments include rooms, housekeeping, laundry, food and beverage, culinary, engineering, sales and administration. Employees generally work in a structured international hotel environment with opportunities for service training, cross-department exposure and career development. The property serves leisure travellers, corporate guests, groups and events, so teamwork, discretion, presentation and consistent attention to detail are important qualities across all roles.