Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Leader - Security
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Leader - Security is responsible for protecting guests, colleagues, property and hotel assets at Makati Shangri-La, Manila. Typical requirements include relevant security or law-enforcement experience, supervisory ability, good communication skills, sound judgment, physical fitness and familiarity with emergency procedures, incident reporting and local safety regulations. A security licence or related training may be required. The successful candidate is expected to lead and support the security team, monitor hotel premises, respond promptly to incidents, assist guests professionally, coordinate with police or emergency services when necessary, and maintain confidentiality. Flexibility for rotating shifts, weekends and public holidays is essential. Hospitality experience and knowledge of access control, CCTV and loss prevention would be advantageous.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Makati Shangri-La, Manila
Makati Shangri-La, Manila is a luxury five-star hotel in the heart of Makati, one of the Philippines’ principal business and commercial districts. It forms part of Shangri-La Group, an international hospitality company known for upscale hotels, resorts and distinctive Asian-inspired service. The property serves business travellers, leisure guests, local residents and major events, offering accommodation, restaurants, meeting facilities, wellness services and guest-focused amenities. Employees work in a multicultural environment where professionalism, courtesy, safety and personalized service are emphasized. Security colleagues play an important role in maintaining a secure, welcoming atmosphere while supporting the hotel’s operational standards. The hotel’s central location provides convenient access to offices, shopping centres, restaurants, public transport and Manila’s wider metropolitan area.