Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Leader - Laundry
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Leader - Laundry oversees daily laundry operations, ensuring linens, uniforms, guest clothing, and other items are processed efficiently and to hotel standards. Candidates typically need previous laundry, housekeeping, or hotel operations experience, with supervisory experience preferred. Knowledge of washing procedures, fabric care, stain removal, laundry chemicals, equipment safety, hygiene standards, and inventory control is valuable. The role requires strong organization, attention to detail, physical stamina, and the ability to work shifts, weekends, and holidays. The successful candidate is expected to lead and coach team members, maintain consistent quality, reduce wastage, coordinate with housekeeping and other departments, and provide prompt, professional service while following Shangri-La policies.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Edsa Shangri-La, Manila
Edsa Shangri-La, Manila is a luxury city resort located in Mandaluyong, within Metro Manila's Ortigas business and commercial district. It is part of Shangri-La Group, an international hospitality company operating hotels and resorts across Asia, the Middle East, Europe, North America, and other destinations. The property offers guestrooms and suites, restaurants, event facilities, recreational amenities, and comprehensive guest services. Known for its service culture and emphasis on genuine hospitality, the hotel provides a structured environment for employees in rooms, food and beverage, engineering, wellness, administration, and support operations. Staff members generally work in a multicultural setting and are expected to maintain high standards of courtesy, grooming, safety, teamwork, and guest satisfaction. Benefits and employment terms depend on the position, experience, and company policy.