Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Leader - Housekeeping
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Leader – Housekeeping is responsible for coordinating daily housekeeping operations, supervising room attendants and ensuring guest rooms and public areas meet Shangri-La’s cleanliness and presentation standards. Requirements typically include experience in hotel housekeeping, strong knowledge of cleaning procedures, attention to detail, good communication skills and the ability to lead a diverse team. Familiarity with hotel systems, workplace safety and quality-control practices is advantageous. The successful candidate is expected to organise workloads, inspect rooms, respond professionally to guest requests, coach team members and work flexibly across shifts, weekends and public holidays. A service-focused attitude, physical stamina and the ability to remain calm in a busy luxury-hotel environment are essential.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Singapore
Shangri-La Singapore is a luxury five-star hotel located on Orange Grove Road, near Singapore’s Orchard Road shopping district. It is part of Shangri-La Group, an international hospitality company founded in Asia and known for its luxury hotels, resorts and distinctive Asian hospitality. The Singapore property features extensive guest rooms and suites, restaurants and bars, meeting facilities, landscaped gardens, recreational amenities and family-oriented services. The hotel serves leisure travellers, business guests, groups and events, with a strong emphasis on personalised service, comfort and high operational standards. Employees typically work in a multicultural environment and may receive structured training, staff benefits, meals, uniforms and opportunities for progression within the hotel or wider Shangri-La network, depending on employment terms.