Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Leader - F&B (Sinfully)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Leader – F&B is responsible for supervising daily restaurant operations, maintaining high service standards, and ensuring guests receive warm, efficient, and personalized service. The role typically requires previous experience in food and beverage operations, strong communication skills, a professional appearance, and good knowledge of service procedures, hygiene, and guest relations. Candidates should be confident leading a team, handling guest concerns, coordinating with kitchen and other departments, and working flexible shifts, including weekends and holidays. A hospitality or hotel management qualification and experience in a luxury hotel or restaurant are advantageous. The successful candidate is expected to be organized, hands-on, commercially aware, and committed to Shangri-La’s service standards.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Makati Shangri-La, Manila
Makati Shangri-La, Manila is a luxury five-star hotel located in the heart of Makati, one of the Philippines’ leading business and shopping districts. It forms part of Shangri-La Group, an international hospitality company known for upscale hotels, resorts, and residences across Asia and other major destinations. The hotel offers guest rooms, restaurants, lounges, meeting facilities, wellness services, and extensive business and leisure amenities. Its food and beverage outlets serve a wide range of international and local cuisine, supported by a strong focus on personalized service and quality. Employees work in a multicultural environment with opportunities to develop careers in hospitality, guest services, culinary operations, and hotel management. The company generally emphasizes professionalism, teamwork, guest satisfaction, integrity, and continuous learning.