Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Leader - F&B (Pool Bar)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Leader – F&B (Pool Bar) supervises daily pool-bar operations, ensuring attentive guest service, accurate order handling, cleanliness, product availability, and compliance with Shangri-La service standards. Candidates should have relevant experience in hotel, restaurant, or bar operations, preferably in a supervisory or team-leader position. Strong communication, leadership, beverage knowledge, and problem-solving skills are expected, along with a polished, guest-focused attitude. The role requires flexibility to work shifts, weekends, and holidays, plus the ability to remain organized in a busy outdoor environment. Food-safety awareness and familiarity with point-of-sale systems are advantageous.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Makati Shangri-La, Manila
Makati Shangri-La, Manila is a luxury five-star hotel located in the Makati business and lifestyle district. It is part of Shangri-La Group, an international hospitality company operating hotels, resorts, and properties across Asia, the Middle East, Europe, and other regions. The hotel serves business travelers, leisure guests, conference groups, and local diners through its accommodation, restaurants, bars, wellness facilities, and event venues. Shangri-La is known for warm Asian hospitality, high service standards, structured training, and opportunities for career development. Employees typically work in a professional, multicultural environment with established operational procedures and guest-service expectations. Benefits may include service charge, meals, uniforms, insurance or medical support, and staff discounts, depending on employment terms and local policy.