Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Associate - Room Attendant (Runner)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Associate – Room Attendant (Runner) supports the housekeeping team by delivering linen, guest supplies, amenities and cleaning materials to guest rooms and service areas. The role may also assist room attendants with housekeeping duties, maintain storage areas and respond promptly to operational requests. Candidates should ideally have hotel or housekeeping experience, although motivated applicants with a strong service attitude may be considered. Good communication skills, basic English, physical fitness and attention to detail are important. The successful candidate must be comfortable standing and walking for extended periods, handling supplies and working rotating shifts, weekends and public holidays. Professional appearance, reliability, teamwork and a genuine commitment to guest satisfaction are expected.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Singapore
Shangri-La Singapore is a luxury five-star hotel located near Orchard Road, one of the city’s main shopping and business districts. It is part of Shangri-La Group, an international hospitality company founded in Asia and known for luxury hotels, resorts and serviced residences worldwide. The Singapore property offers guest rooms and suites, restaurants, meeting facilities, gardens and recreational amenities, serving leisure travellers, business guests and families. Shangri-La places strong emphasis on warm Asian hospitality, personalised service, employee development and high operating standards. Employees typically work in a multicultural environment and may receive benefits such as staff meals, uniform provision, training, medical coverage and hotel discounts, depending on employment terms. The hotel offers opportunities across housekeeping, food and beverage, culinary operations, guest services, engineering, sales and administration.