Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Associate - Housekeeping (Room Attendant)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Room Attendant is responsible for cleaning and preparing guest rooms, bathrooms, corridors and related areas to Shangri-La’s required standards. Duties include making beds, replacing linens and amenities, replenishing supplies, reporting maintenance issues, handling guest requests and following hygiene, safety and lost-and-found procedures. Candidates should be service-minded, physically fit, detail-oriented and comfortable working on their feet. Previous housekeeping or hotel experience is advantageous, while a positive attitude, reliability, teamwork and professional appearance are essential. The role may involve shift work, weekends and public holidays. Good communication skills and the ability to respect guest privacy are expected.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Singapore
Shangri-La Singapore is a luxury city resort located on Orange Grove Road, near Orchard Road. It is part of Shangri-La Group, an international hospitality company known for premium hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other destinations. The Singapore property offers guest rooms, suites, restaurants, event facilities, gardens and family-oriented amenities. Its service culture focuses on warm Asian hospitality, attention to detail and personalised guest experiences. Employees typically work in a multicultural environment with opportunities across rooms, food and beverage, culinary, engineering, recreation, events and administration. The hotel places strong emphasis on service standards, teamwork, grooming, safety and operational discipline. Benefits and employment terms depend on the position, contract type and Singapore regulations.