Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Associate - Housekeeping
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Associate - Housekeeping is responsible for cleaning and maintaining guest rooms, bathrooms, corridors, and other assigned areas to Makati Shangri-La standards. Typical requirements include a high school diploma or equivalent, good physical stamina, attention to detail, personal cleanliness, and the ability to follow health, safety, and hotel procedures. Previous housekeeping or hotel experience is an advantage, although suitable applicants may receive training. The successful candidate should be dependable, courteous, discreet, service-oriented, and willing to work shifts, weekends, and holidays. Good communication skills, teamwork, and the ability to respond promptly to guest requests are also expected.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Makati Shangri-La, Manila
Makati Shangri-La, Manila is a luxury five-star hotel in the heart of Makati, one of the Philippines’ leading business and commercial districts. It is part of Shangri-La Group, an international hospitality company known for upscale hotels, resorts, restaurants, and guest-focused service across Asia and other global destinations. The hotel offers accommodation, dining, meeting, wellness, and event facilities for business and leisure travellers. Employees work in a structured, service-led environment with established standards for grooming, guest care, safety, and operational quality. Makati Shangri-La commonly provides opportunities across rooms division, food and beverage, culinary, engineering, finance, sales, and administration. Benefits may include service charge, staff meals, uniforms, training, medical coverage, and career development, depending on employment terms and current company policy.