Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Service Associate - F&B (Sage Grill)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Service Associate supports daily food and beverage operations at Sage Grill, including welcoming guests, taking and serving orders, preparing tables, maintaining cleanliness, processing bills, and responding courteously to guest requests. Applicants are generally expected to have customer-service or restaurant experience, although hospitality graduates and motivated entry-level candidates may also be considered. Good communication skills, a professional appearance, basic food-safety awareness, and the ability to work efficiently under pressure are important. The role requires flexibility for rotating shifts, weekends, and holidays, along with teamwork, attention to detail, and a genuine commitment to Shangri-La service standards.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Makati Shangri-La, Manila
Makati Shangri-La, Manila is a luxury hotel in the heart of Makati, one of Metro Manila’s leading business, shopping, and entertainment districts. It is part of Shangri-La Group, an international hospitality company known for upscale hotels, resorts, restaurants, and guest-focused service across Asia and other global destinations. The property serves business travelers, leisure guests, groups, and events, and offers accommodation, dining venues, meeting facilities, wellness services, and other luxury amenities. Employees typically work in a structured, multicultural environment where grooming, courtesy, teamwork, and attention to detail are highly valued. Makati Shangri-La provides opportunities to build experience in hotel operations, food and beverage service, guest relations, and broader hospitality careers. Actual benefits, service-charge distributions, and employment conditions depend on the position, contract, and company policy.