Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Sales Manager, RSR & GSH
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Sales Manager will drive room, group, corporate and leisure business for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Responsibilities typically include developing client accounts, meeting revenue targets, preparing sales plans, conducting site inspections, attending industry events, managing contracts and maintaining strong relationships with travel agencies, companies and event organisers. Candidates are expected to have hotel sales experience, a good understanding of the Malaysian or regional travel market, strong communication and negotiation skills, commercial awareness and confidence dealing with international clients. The role also requires good organisation, teamwork, presentation ability and flexibility to travel or work outside normal office hours when required.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line staff: worker quotas for 15 Asian countries, frozen since March 2023 and not reopened for hotels. Others: Employment Pass at RM 5,000+ basic (about USD 1,150).
Watch for: Hotels were left out of the 2025 quota reopenings and no 2026 hotel opening was found. Sabah and Sarawak run their own immigration: a Peninsular pass is not valid there.
Official source: Immigration Department of Malaysia: foreign workers. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Malaysia, varies by employer. Checked November 2026.
| Housing | Island resorts: usually shared staff quarters; city hotels: usually not; managers may get an allowance |
|---|---|
| Meals | Usually duty meals in a staff canteen |
| Flights | Senior expat packages only; not standard |
| Service charge | About 10% on bills, shared by points; cannot count towards the minimum wage (by law) |
| Contract | Pass-linked fixed term: 1 year for line staff, up to 5 for managers; probation usually 3 to 6 months |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until you pass 182 days in a year, then 0% to 30% (about 4% at RM 5,000 a month, before reliefs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang is a luxury beachfront resort operated by Shangri-La Group, an international hospitality company founded in Asia and known for its high service standards. Located in Batu Feringgi, the resort offers guest rooms and suites, restaurants, meeting facilities, gardens, leisure amenities and spa services. The nearby Golden Sands Resort complements the group’s Penang operations with a family-focused beachfront experience. Together, the properties serve leisure travellers, families, corporate clients, weddings and international groups. Shangri-La places strong emphasis on personalised service, cultural hospitality, employee development and sustainable operations. Working at the resorts can provide exposure to luxury hotel sales, regional tourism markets and a broad international customer base.