Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Sales Manager (Jakarta Sales Office)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Sales Manager will develop business for Shangri-La Surabaya through the Jakarta sales office, focusing on corporate accounts, travel agencies, event organizers and other market segments. Requirements typically include a degree or diploma in hospitality, business or a related field, previous hotel sales experience, and strong knowledge of the Jakarta market. Excellent communication, negotiation and presentation skills are essential, along with professional English and Indonesian. The successful candidate is expected to meet revenue targets, maintain client relationships, generate new leads, conduct sales calls and inspections, represent the hotel at industry events, and coordinate closely with revenue, reservations and operations teams. A proactive, target-driven approach, willingness to travel and strong commercial awareness will be valued.
Can I work in Indonesia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employer files a foreign-worker plan with the Ministry of Manpower and pays a USD 100 a month levy; in practice hotels hire foreigners only for manager and expert posts.
Watch for: Education that fits the post plus competence or 5 years' experience (by law); working on a visit visa risks deportation; the employer pays the levy and visa.
Official source: Ministry of Manpower: TKA Online, foreign-worker plan approval. Checked November 2026.
What the job usually comes with in Indonesia
Usual for Indonesia, varies by employer. Checked November 2026.
| Housing | Local staff live off site; managers get an allowance or a villa; remote island resorts may house staff |
|---|---|
| Meals | Duty meals in a staff canteen, or a daily meal allowance |
| Flights | Senior expat packages only: joining flight and a yearly home ticket |
| Service charge | 95% of the service charge goes to staff, half shared equally, half by seniority and performance (by law) |
| Contract | Fixed term tied to the work plan, up to 2 years at a time and renewable; no probation (by law) |
| Leave | 12 working days after a year plus 17 public holidays in 2026; one-month religious-holiday bonus (by law) |
| Income tax | 5% up to IDR 60 million a year (about USD 3,300), then 15%, 25%, 30% and 35% on higher income |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Surabaya
Shangri-La Hotels and Resorts is a leading luxury hospitality group originating in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international destinations. The group is known for refined service, comfortable accommodation, dining, meetings and events, and a strong emphasis on warm Asian hospitality. Shangri-La Surabaya is a prominent five-star property serving business and leisure travelers in East Java, with restaurants, meeting facilities and extensive guest services. The company generally promotes professional development, multicultural teamwork and high standards of guest care. Employees may receive benefits such as meals, uniforms, medical coverage, training, service charge eligibility and opportunities for internal or international career movement, depending on the position and local employment terms.