Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Sales Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Sales Manager is expected to drive room, event, corporate and leisure business for Shangri-La Tanjung Aru, develop relationships with travel partners and key accounts, prepare sales plans, conduct client visits, and achieve revenue targets. Candidates should have a diploma or degree in hospitality, business, marketing or a related field, together with several years of hotel sales experience, preferably in an upscale resort or international hotel. Strong knowledge of the Malaysian and regional travel markets, excellent communication and negotiation skills, commercial awareness, and confidence using sales systems are important. The successful candidate should be proactive, well presented, target driven and comfortable working with different departments, visiting clients and attending industry events.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line staff: worker quotas for 15 Asian countries, frozen since March 2023 and not reopened for hotels. Others: Employment Pass at RM 5,000+ basic (about USD 1,150).
Watch for: Hotels were left out of the 2025 quota reopenings and no 2026 hotel opening was found. Sabah and Sarawak run their own immigration: a Peninsular pass is not valid there.
Official source: Immigration Department of Malaysia: foreign workers. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Malaysia, varies by employer. Checked November 2026.
| Housing | Island resorts: usually shared staff quarters; city hotels: usually not; managers may get an allowance |
|---|---|
| Meals | Usually duty meals in a staff canteen |
| Flights | Senior expat packages only; not standard |
| Service charge | About 10% on bills, shared by points; cannot count towards the minimum wage (by law) |
| Contract | Pass-linked fixed term: 1 year for line staff, up to 5 for managers; probation usually 3 to 6 months |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until you pass 182 days in a year, then 0% to 30% (about 4% at RM 5,000 a month, before reliefs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Tanjung Aru, Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu is a luxury beachfront resort in Sabah, Malaysia, operated by Shangri-La Hotels and Resorts, an international hospitality group founded in Asia. The resort overlooks the South China Sea and is known for its private beach, sunset views, dining venues, spa, recreational facilities and family-oriented services. It serves leisure travellers, corporate guests, weddings, meetings and incentive groups. Employees work in a multicultural environment with opportunities to support premium guest experiences and develop careers within a global hotel organisation. The property places strong emphasis on warm Asian hospitality, service quality, teamwork and professional development. Its location near Kota Kinabalu provides access to shopping, restaurants, islands, nature attractions and Mount Kinabalu, making it an appealing destination for both visitors and hospitality professionals.