Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Room Attendant (房務員)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Room Attendant is responsible for cleaning and preparing guest rooms, bathrooms, corridors and related areas to JEN Hong Kong by Shangri-La standards. Duties include changing linens, replenishing amenities, reporting maintenance issues, handling guest requests and following health, safety and hygiene procedures. Candidates should be reliable, physically fit, detail-oriented and comfortable working shifts, weekends and public holidays. Previous hotel or housekeeping experience is preferred, while a positive attitude, teamwork, good grooming and basic communication skills are expected. The role requires respect for guest privacy, efficient time management and consistent attention to cleanliness and service quality.
Can I work in Hong Kong?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel line jobs only via the Labour Department's import scheme: 4-week local test, median wage, 2 local staff per import; managers get a General Employment Policy visa.
Watch for: Since 16 June 2026 kitchen and table-service jobs need a 6-week local test and 3 local staff per import; the hotel applies, you cannot apply yourself.
Official source: Labour Department: Enhanced Supplementary Labour Scheme. Checked November 2026.
What the job usually comes with in Hong Kong
Usual for Hong Kong, varies by employer. Checked November 2026.
| Housing | Not for local hires; imported line staff are housed by the hotel, at most 20% of pay deducted (scheme rule) |
|---|---|
| Meals | Staff canteen or duty meals common; free for imported workers when provided (scheme rule) |
| Flights | None for local hires; imported workers get free flights both ways (scheme rule); managers negotiate |
| Service charge | Varies by hotel; ask how the service charge is shared before you accept |
| Contract | Imported workers: 24 months at most, then 7+ days home leave and a new approval (scheme rule) |
| Leave | 7 days a year, rising to 14 after 9 years, plus 15 statutory holidays (by law) |
| Income tax | 0% up to HKD 145,000 a year (about USD 18,600), then 2% to 17%; pension (MPF) 5%, max HKD 1,500 a month |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About JEN Hong Kong by Shangri-La
JEN Hong Kong by Shangri-La is a contemporary lifestyle hotel in the Western District of Hong Kong, operated by Shangri-La Group. Located near the University of Hong Kong and convenient public transport links, the hotel combines practical accommodation with a lively, modern atmosphere aimed at business and leisure travellers. It offers guest rooms, dining facilities, meeting spaces, fitness amenities and a rooftop swimming pool. The JEN brand is known for its energetic personality, locally connected service and approachable hospitality. Shangri-La Group is an international luxury hotel company with properties across Asia, the Middle East, Europe and other global destinations. Employees typically work in a structured hotel environment with opportunities for training, career development and internal mobility across the group.