Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Room Attendant (房務員)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Room Attendant is responsible for cleaning and servicing guest rooms, bathrooms and assigned public areas to Island Shangri-La’s standards. Typical requirements include previous hotel housekeeping experience, attention to detail, physical stamina, good personal presentation and the ability to work shifts, weekends and public holidays. Basic Cantonese, English or Mandarin is useful. The successful candidate is expected to work efficiently, protect guest privacy, handle room supplies and equipment carefully, report maintenance issues, follow health and safety procedures and provide courteous service. A positive attitude, reliability, teamwork and willingness to learn are essential.
Can I work in Hong Kong?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Hotel line jobs only via the Labour Department's import scheme: 4-week local test, median wage, 2 local staff per import; managers get a General Employment Policy visa.
Watch for: Since 16 June 2026 kitchen and table-service jobs need a 6-week local test and 3 local staff per import; the hotel applies, you cannot apply yourself.
Official source: Labour Department: Enhanced Supplementary Labour Scheme. Checked November 2026.
What the job usually comes with in Hong Kong
Usual for Hong Kong, varies by employer. Checked November 2026.
| Housing | Not for local hires; imported line staff are housed by the hotel, at most 20% of pay deducted (scheme rule) |
|---|---|
| Meals | Staff canteen or duty meals common; free for imported workers when provided (scheme rule) |
| Flights | None for local hires; imported workers get free flights both ways (scheme rule); managers negotiate |
| Service charge | Varies by hotel; ask how the service charge is shared before you accept |
| Contract | Imported workers: 24 months at most, then 7+ days home leave and a new approval (scheme rule) |
| Leave | 7 days a year, rising to 14 after 9 years, plus 15 statutory holidays (by law) |
| Income tax | 0% up to HKD 145,000 a year (about USD 18,600), then 2% to 17%; pension (MPF) 5%, max HKD 1,500 a month |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Island Shangri-La, Hong Kong
Island Shangri-La, Hong Kong is a luxury hotel located in Admiralty, above Pacific Place and close to Victoria Harbour, business districts and major shopping areas. It is part of Shangri-La Group, an international hospitality company operating luxury hotels, resorts and city properties across Asia, the Middle East, Europe and other markets. The hotel is known for personalised service, refined accommodation, restaurants, wellness facilities and high standards of guest care. Employees typically work in a multicultural environment with structured operating procedures and opportunities to develop hospitality skills. Benefits may vary by contract and can include staff meals, uniform or laundry support, training, medical coverage and hotel accommodation or travel-related privileges. Exact benefits, working hours and probation terms should be confirmed directly with the employer.