Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Outlet Supervisor (Bake House)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Outlet Supervisor oversees daily operations at the Bake House, ensuring excellent guest service, product quality, cleanliness, food safety, and smooth coordination among team members. Candidates should have experience in hotel, bakery, café, or restaurant operations, along with strong communication, organizational, and supervisory skills. Knowledge of food and beverage standards, cashiering, inventory control, and basic cost management is advantageous. The role requires a service-oriented attitude, attention to detail, professional presentation, and the ability to work flexible shifts, including weekends and holidays. The successful candidate is expected to coach staff, resolve guest concerns, support sales targets, and maintain Shangri-La service standards.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La The Fort, Manila
Shangri-La The Fort, Manila is a luxury integrated hotel and lifestyle destination in Bonifacio Global City, Taguig. It forms part of Shangri-La Group, an international hospitality company known for refined service, comfortable accommodation, restaurants, wellness facilities, and business and event services. The property includes hotel rooms and suites, residences, dining outlets, Kerry Sports Manila, and event venues. Its Bake House serves freshly prepared breads, pastries, cakes, and other bakery products for hotel guests, residents, visitors, and corporate clients. Employees are generally expected to demonstrate warm Filipino hospitality while meeting international operating standards. The hotel offers a fast-paced environment with opportunities to develop skills in food and beverage operations, guest relations, leadership, and luxury hospitality. Compensation can vary according to experience, qualifications, benefits, and the specific employment package.