Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Outlet Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Outlet Manager oversees daily restaurant or bar operations, ensuring excellent guest service, consistent food and beverage standards, smooth team performance and achievement of revenue targets. Candidates should have relevant hotel or hospitality experience, strong knowledge of restaurant operations, good communication skills and the ability to lead and motivate a diverse team. The role requires sound financial awareness, including cost control, scheduling and stock management. The successful candidate is expected to be hands-on, guest-focused, professionally presented and capable of resolving service issues calmly. Flexibility to work shifts, weekends and public holidays is essential, along with a commitment to Shangri-La service standards and workplace safety.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About JEN Singapore Tanglin by Shangri-La
JEN Singapore Tanglin by Shangri-La is a contemporary hotel located in Singapore’s Tanglin district, close to Orchard Road, medical facilities, shopping areas and public transport. It operates under the JEN brand, part of Shangri-La Group, an international hospitality company known for hotels and resorts across Asia and other global markets. The hotel combines modern accommodation with restaurants, meeting facilities, leisure amenities and personalised service for business and leisure travellers. Its workplace typically offers opportunities across food and beverage, rooms, culinary, events, engineering and corporate support functions. Employees are expected to demonstrate professionalism, teamwork, cultural awareness and a strong commitment to guest satisfaction. Benefits and career development opportunities vary according to the position, employment terms and company policy.