Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Income Audit Executive
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Income Audit Executive is responsible for checking daily hotel revenue, including rooms, food and beverage, spa, and other operating departments. Requirements typically include a diploma or degree in accounting, finance, hospitality, or a related field, with relevant hotel or audit experience preferred. The candidate should be familiar with accounting procedures, revenue reconciliation, cash and credit-card controls, and financial reporting. Strong numerical ability, attention to detail, integrity, and proficiency in Microsoft Excel or hotel accounting systems are expected. The role requires investigating discrepancies, preparing daily revenue reports, maintaining accurate records, and working closely with Front Office, Food and Beverage, and Finance teams. Flexibility, confidentiality, and the ability to meet deadlines are essential.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line staff: worker quotas for 15 Asian countries, frozen since March 2023 and not reopened for hotels. Others: Employment Pass at RM 5,000+ basic (about USD 1,150).
Watch for: Hotels were left out of the 2025 quota reopenings and no 2026 hotel opening was found. Sabah and Sarawak run their own immigration: a Peninsular pass is not valid there.
Official source: Immigration Department of Malaysia: foreign workers. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Malaysia, varies by employer. Checked November 2026.
| Housing | Island resorts: usually shared staff quarters; city hotels: usually not; managers may get an allowance |
|---|---|
| Meals | Usually duty meals in a staff canteen |
| Flights | Senior expat packages only; not standard |
| Service charge | About 10% on bills, shared by points; cannot count towards the minimum wage (by law) |
| Contract | Pass-linked fixed term: 1 year for line staff, up to 5 for managers; probation usually 3 to 6 months |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until you pass 182 days in a year, then 0% to 30% (about 4% at RM 5,000 a month, before reliefs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur is a luxury city hotel operated by Shangri-La Group, an international hospitality company with hotels and resorts across Asia, the Middle East, Europe, North America, and other markets. Located near Kuala Lumpur’s major business, shopping, and cultural districts, the hotel provides accommodation, restaurants, meeting facilities, wellness services, and professional guest experiences. Shangri-La is known for its Asian hospitality values, service standards, staff development, and attention to detail. Employees typically work in a multicultural environment and support both local and international guests. The Finance team contributes to the hotel’s commercial performance by maintaining accurate accounts, monitoring revenue, supporting compliance, and providing reliable financial information to management. Benefits may include staff meals, uniform, training, medical coverage, service-related incentives, and hotel-discount privileges, subject to the employment package and company policy.