Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Income Audit Assistant Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Income Audit Assistant Manager supports accurate daily revenue reporting and financial controls across hotel operations. Requirements typically include a diploma or degree in Accounting, Finance, Hospitality Management, or a related field, with several years of hotel income-audit, night-audit, accounts-receivable, or finance experience. Familiarity with hotel property-management systems, point-of-sale systems, spreadsheets, revenue reconciliation, and Malaysian accounting practices is expected. The successful candidate should be analytical, organised, discreet, and confident reviewing discrepancies, preparing reports, checking cashier transactions, and coordinating with Front Office, Food and Beverage, Sales, and Finance teams. Strong communication, attention to detail, integrity, and the ability to meet daily deadlines are essential. Supervisory experience and knowledge of Opera or similar hotel systems would be advantageous.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line staff: worker quotas for 15 Asian countries, frozen since March 2023 and not reopened for hotels. Others: Employment Pass at RM 5,000+ basic (about USD 1,150).
Watch for: Hotels were left out of the 2025 quota reopenings and no 2026 hotel opening was found. Sabah and Sarawak run their own immigration: a Peninsular pass is not valid there.
Official source: Immigration Department of Malaysia: foreign workers. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Malaysia, varies by employer. Checked November 2026.
| Housing | Island resorts: usually shared staff quarters; city hotels: usually not; managers may get an allowance |
|---|---|
| Meals | Usually duty meals in a staff canteen |
| Flights | Senior expat packages only; not standard |
| Service charge | About 10% on bills, shared by points; cannot count towards the minimum wage (by law) |
| Contract | Pass-linked fixed term: 1 year for line staff, up to 5 for managers; probation usually 3 to 6 months |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until you pass 182 days in a year, then 0% to 30% (about 4% at RM 5,000 a month, before reliefs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur is a luxury five-star hotel operated by Shangri-La Group, an international hospitality company founded in Hong Kong. Located near the city centre, the hotel serves business and leisure travellers with guestrooms, suites, restaurants, meeting facilities, wellness services, and event spaces. Shangri-La is known for its Asian hospitality, personalised service, and emphasis on guest comfort. The Kuala Lumpur property works with a diverse international and local workforce and offers roles across hotel operations, finance, culinary services, sales, engineering, housekeeping, and guest relations. Employees are generally expected to maintain high service standards, professional presentation, confidentiality, teamwork, and attention to detail. The group also provides opportunities for structured training, internal mobility, and exposure to international hospitality practices. Working at the hotel can suit candidates seeking experience in a large, full-service luxury property in Malaysia.