Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Human Resources Supervisor
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, attendance, payroll coordination, training administration and employee relations. Candidates are generally expected to have a diploma or degree in Human Resources, business administration or a related field, along with experience in hospitality or a similar service environment. Strong communication, organization, confidentiality and problem-solving skills are important. Familiarity with Indonesian employment regulations, HR systems and English is usually preferred. The successful candidate should be approachable, fair, service-minded and capable of supporting both employees and management in a busy luxury-residence setting.
Can I work in Indonesia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employer files a foreign-worker plan with the Ministry of Manpower and pays a USD 100 a month levy; in practice hotels hire foreigners only for manager and expert posts.
Watch for: Education that fits the post plus competence or 5 years' experience (by law); working on a visit visa risks deportation; the employer pays the levy and visa.
Official source: Ministry of Manpower: TKA Online, foreign-worker plan approval. Checked November 2026.
What the job usually comes with in Indonesia
Usual for Indonesia, varies by employer. Checked November 2026.
| Housing | Local staff live off site; managers get an allowance or a villa; remote island resorts may house staff |
|---|---|
| Meals | Duty meals in a staff canteen, or a daily meal allowance |
| Flights | Senior expat packages only: joining flight and a yearly home ticket |
| Service charge | 95% of the service charge goes to staff, half shared equally, half by seniority and performance (by law) |
| Contract | Fixed term tied to the work plan, up to 2 years at a time and renewable; no probation (by law) |
| Leave | 12 working days after a year plus 17 public holidays in 2026; one-month religious-holiday bonus (by law) |
| Income tax | 5% up to IDR 60 million a year (about USD 3,300), then 15%, 25%, 30% and 35% on higher income |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Residences, Jakarta
Shangri-La Residences, Jakarta is part of Shangri-La Group, an international luxury hospitality company headquartered in Hong Kong. The group operates hotels, resorts and serviced residences across Asia, the Middle East, Europe and other destinations under the Shangri-La, JEN and Traders brands. Its Jakarta properties serve long-stay residents, business travelers and leisure guests, combining hotel-style service with private residential facilities. The company is known for emphasizing warm Asian hospitality, personalized guest care and high operating standards. Employees typically work in a multicultural environment where teamwork, professionalism and attention to detail are important. A role in Human Resources would support the property’s workforce by helping maintain effective recruitment, employee engagement, learning, compliance and workplace practices.