Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Human Resources Coordinator
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Human Resources Coordinator supports daily HR administration, including employee records, recruitment coordination, onboarding, attendance, leave management, staff communication and general employee services. Candidates should have a diploma or degree in Human Resources, business administration or a related field, with previous hotel or service-industry experience preferred. Good English communication, computer literacy and knowledge of Malaysian employment practices are expected. The successful candidate should be organised, discreet, approachable and able to manage confidential information accurately. Flexibility, teamwork and a willingness to work in a resort environment are important, as the role may involve supporting employees across different departments and working occasional weekends or public holidays.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line staff: worker quotas for 15 Asian countries, frozen since March 2023 and not reopened for hotels. Others: Employment Pass at RM 5,000+ basic (about USD 1,150).
Watch for: Hotels were left out of the 2025 quota reopenings and no 2026 hotel opening was found. Sabah and Sarawak run their own immigration: a Peninsular pass is not valid there.
Official source: Immigration Department of Malaysia: foreign workers. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Malaysia, varies by employer. Checked November 2026.
| Housing | Island resorts: usually shared staff quarters; city hotels: usually not; managers may get an allowance |
|---|---|
| Meals | Usually duty meals in a staff canteen |
| Flights | Senior expat packages only; not standard |
| Service charge | About 10% on bills, shared by points; cannot count towards the minimum wage (by law) |
| Contract | Pass-linked fixed term: 1 year for line staff, up to 5 for managers; probation usually 3 to 6 months |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until you pass 182 days in a year, then 0% to 30% (about 4% at RM 5,000 a month, before reliefs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Rasa Ria, Kota Kinabalu
Shangri-La Rasa Ria, Kota Kinabalu is a luxury beachfront resort located near the protected rainforest and coastline of Sabah, Malaysian Borneo. It is part of Shangri-La Group, an international hospitality company known for upscale hotels, resorts and service-focused guest experiences. The resort offers accommodation, restaurants, recreational facilities, spa services, nature activities and family-oriented programmes. Its setting combines tropical beaches with access to wildlife and conservation experiences, creating a distinctive leisure destination in the Kota Kinabalu area. As a large resort operation, it employs colleagues across rooms, food and beverage, culinary, recreation, engineering, finance and human resources. The workplace is multicultural and service driven, with strong emphasis on guest satisfaction, professional standards, teamwork and employee development.