Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Housekeeping Supervisor
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Housekeeping Supervisor oversees room attendants and public-area cleaners, ensuring guest rooms and hotel facilities meet Shangri-La’s cleanliness and presentation standards. Requirements typically include previous hotel housekeeping experience, supervisory or team-leading capability, knowledge of cleaning procedures and safety practices, and good communication skills. Familiarity with hotel operating systems and quality-control inspections is advantageous. The successful candidate is expected to organize daily assignments, inspect rooms, coach colleagues, respond promptly to guest requests, control supplies, report maintenance issues, and maintain professional service standards. Flexibility to work shifts, weekends, and holidays is essential. A service-oriented attitude, attention to detail, physical stamina, and the ability to work effectively in a multicultural resort environment are also expected.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Mactan, Cebu
Shangri-La Mactan, Cebu is a luxury beachfront resort located on Mactan Island in Lapu-Lapu City, Cebu, Philippines. It is part of Shangri-La Group, an international hospitality company known for premium hotels and resorts across Asia, the Middle East, Europe, and other destinations. The resort offers guest rooms, suites, restaurants, recreational facilities, meeting spaces, a private beach, and wellness services. Its operations emphasize warm Filipino hospitality, high service standards, guest comfort, and environmental responsibility. Employees work in a large resort environment serving international leisure and business travelers, with opportunities to develop skills in accommodation, food and beverage, guest services, events, and hotel support functions. Shangri-La properties generally value teamwork, professionalism, cultural awareness, attention to detail, and consistent delivery of personalized guest experiences.