Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Horizon Club Manager/ホライゾンクラブマネージャー
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Horizon Club Manager oversees the hotel’s executive lounge, ensuring warm, efficient service for VIP and Club-level guests. Responsibilities typically include managing daily operations, supervising and coaching colleagues, coordinating breakfast, refreshments and evening service, handling guest requests and complaints, maintaining presentation standards, and working closely with Front Office, Food and Beverage and Housekeeping teams. Candidates should have several years of luxury hotel or guest-relations experience, strong leadership and organisational skills, and excellent spoken and written English. Japanese-language ability is highly advantageous for serving local guests and business travellers. The role requires a polished professional manner, attention to detail, flexibility with shifts, and a genuine commitment to personalised service.
Can I work in Japan?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Specified Skilled Worker visa for hotel line jobs: pass a skills test and basic Japanese (JLPT N4), then the employer sponsors you; no local-first test; 5 years at most.
Watch for: Pass the hotel skills test and basic Japanese (N4) first; you can sit both in Japan on a short stay. Ask whether room cleaning alone is covered: it is not among the listed jobs.
Official source: Immigration Services Agency: Specified Skilled Worker, accommodation field. Checked November 2026.
What the job usually comes with in Japan
Usual for Japan, varies by employer. Checked November 2026.
| Housing | Dorm common at resorts and ryokan; employers must help skilled-worker hires find housing (by law) |
|---|---|
| Meals | Varies |
| Flights | Varies |
| Service charge | Varies; tipping is not customary in Japan |
| Contract | 5 years at most on the skilled-worker visa (by law); contract length and probation vary |
| Leave | 10 days' paid leave after 6 months, up to 20 after 6.5 years (by law); 16 national holidays |
| Income tax | National tax starts at 5% (top 45%); 10% local tax from year 2; social insurance about 15% of pay |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Tokyo
Shangri-La Tokyo is a luxury five-star hotel located beside Tokyo Station, operated by Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for personalised service, elegant accommodation, restaurants and bars, wellness facilities, and its convenient position in Marunouchi. Its Horizon Club provides an exclusive lounge experience for selected guests, including private check-in and check-out, breakfast, refreshments, evening cocktails and concierge-style assistance. Shangri-La promotes a service culture built around genuine hospitality, attention to detail and respect for guests and colleagues. Employees may benefit from international hotel standards, training opportunities, cross-cultural teamwork and career development within the wider Shangri-La network. Exact employment conditions, allowances, bonuses and benefits for this position should be confirmed directly with the hotel during the recruitment process.