Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Horizon Club / Executive Lounge Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Horizon Club / Executive Lounge Manager oversees daily lounge operations, ensuring personalized service for VIP and long-stay guests. Requirements typically include a hospitality or hotel-management background, several years of experience in front office, guest relations, or executive lounge operations, and strong spoken and written English. Knowledge of luxury service standards, staff supervision, complaint handling, food and beverage coordination, and basic financial controls is expected. The successful candidate should be polished, personable, commercially aware, and comfortable leading a multicultural team. Shangri-La will expect consistent service delivery, excellent guest engagement, effective coordination with other departments, and a strong commitment to brand standards, cleanliness, safety, and guest satisfaction.
Can I work in Indonesia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employer files a foreign-worker plan with the Ministry of Manpower and pays a USD 100 a month levy; in practice hotels hire foreigners only for manager and expert posts.
Watch for: Education that fits the post plus competence or 5 years' experience (by law); working on a visit visa risks deportation; the employer pays the levy and visa.
Official source: Ministry of Manpower: TKA Online, foreign-worker plan approval. Checked November 2026.
What the job usually comes with in Indonesia
Usual for Indonesia, varies by employer. Checked November 2026.
| Housing | Local staff live off site; managers get an allowance or a villa; remote island resorts may house staff |
|---|---|
| Meals | Duty meals in a staff canteen, or a daily meal allowance |
| Flights | Senior expat packages only: joining flight and a yearly home ticket |
| Service charge | 95% of the service charge goes to staff, half shared equally, half by seniority and performance (by law) |
| Contract | Fixed term tied to the work plan, up to 2 years at a time and renewable; no probation (by law) |
| Leave | 12 working days after a year plus 17 public holidays in 2026; one-month religious-holiday bonus (by law) |
| Income tax | 5% up to IDR 60 million a year (about USD 3,300), then 15%, 25%, 30% and 35% on higher income |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Jakarta
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian-inspired hospitality, high service standards, and strong attention to personalized guest experiences. Shangri-La Jakarta is a prominent five-star hotel in Indonesia’s capital, serving business travelers, diplomats, families, and international visitors. Its facilities typically include premium accommodation, restaurants, meeting and event spaces, wellness facilities, and executive services such as the Horizon Club. Employees work in a multicultural environment where professionalism, discretion, teamwork, grooming, and guest care are highly valued. The company also offers structured operational experience and opportunities to develop a long-term career in international hotel management.