Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Food & Beverage Associate
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Food & Beverage Associate supports daily restaurant, bar, banquet and room-service operations at Shangri-La Rasa Ria. Typical duties include welcoming guests, taking orders, serving food and drinks, setting and clearing tables, processing payments, maintaining cleanliness and following food-safety standards. Candidates should have a friendly, service-focused attitude, good communication skills and a neat appearance. Previous experience in hospitality or customer service is helpful, although training may be provided. The role requires teamwork, attention to detail, flexibility for shifts, weekends and public holidays, and the ability to remain professional during busy periods. Basic English is generally expected; knowledge of Malay or other languages is an advantage.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line staff: worker quotas for 15 Asian countries, frozen since March 2023 and not reopened for hotels. Others: Employment Pass at RM 5,000+ basic (about USD 1,150).
Watch for: Hotels were left out of the 2025 quota reopenings and no 2026 hotel opening was found. Sabah and Sarawak run their own immigration: a Peninsular pass is not valid there.
Official source: Immigration Department of Malaysia: foreign workers. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Malaysia, varies by employer. Checked November 2026.
| Housing | Island resorts: usually shared staff quarters; city hotels: usually not; managers may get an allowance |
|---|---|
| Meals | Usually duty meals in a staff canteen |
| Flights | Senior expat packages only; not standard |
| Service charge | About 10% on bills, shared by points; cannot count towards the minimum wage (by law) |
| Contract | Pass-linked fixed term: 1 year for line staff, up to 5 for managers; probation usually 3 to 6 months |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until you pass 182 days in a year, then 0% to 30% (about 4% at RM 5,000 a month, before reliefs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Rasa Ria, Kota Kinabalu
Shangri-La Rasa Ria is a luxury beachfront resort located near Kota Kinabalu in Sabah, Malaysia. It is part of Shangri-La Group, an international hospitality company known for upscale hotels and resorts across Asia and other global destinations. Set beside a long sandy beach and surrounded by tropical greenery, the resort offers guest rooms, suites, restaurants, bars, meeting facilities, recreational activities and wellness services. Its setting near the Rasa Ria Nature Reserve gives the property a strong nature and conservation identity, including opportunities for guests to experience local wildlife and rainforest surroundings. Employees typically work in a multicultural resort environment with opportunities to develop careers in food and beverage, guest services, housekeeping, events and other hotel departments.