Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Floor Supervisor
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Floor Supervisor oversees housekeeping operations on assigned guest floors, ensuring rooms, corridors and service areas meet Shangri-La cleanliness and presentation standards. Responsibilities typically include allocating duties, inspecting completed rooms, coordinating with Front Office and Engineering, handling guest requests, monitoring supplies and supporting staff training. Candidates should have hotel housekeeping experience, preferably in a supervisory role, along with good communication, organisational and problem-solving skills. Attention to detail, a service-focused attitude, physical stamina and the ability to work shifts, weekends and public holidays are expected. Familiarity with hotel housekeeping procedures and basic computer systems is advantageous. Knowledge of English is generally required, while additional languages can be helpful in an international resort environment.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Rasa Sentosa, Singapore
Shangri-La Rasa Sentosa, Singapore is a beachfront resort located on Sentosa Island and forms part of the Shangri-La Group, a global luxury hospitality company headquartered in Hong Kong. The resort offers guestrooms, suites, family facilities, dining venues, recreational activities and direct access to Siloso Beach. It is known for its relaxed tropical setting, family-friendly services and emphasis on warm Asian hospitality. Employees work in a multicultural environment serving leisure travellers, families, groups and corporate guests. Shangri-La places importance on guest satisfaction, service quality, staff development and professional hospitality standards. Roles at the resort can provide experience across rooms, food and beverage, recreation, events and guest services, making it a useful workplace for people building careers in Singapore’s hotel and tourism industry.