Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Floor Supervisor
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Floor Supervisor oversees daily housekeeping operations on assigned floors, ensuring guest rooms, corridors and service areas meet hotel cleanliness and presentation standards. Requirements typically include previous housekeeping or hotel operations experience, supervisory ability, good communication skills and familiarity with room inspection procedures. The successful candidate is expected to allocate tasks, inspect completed rooms, coordinate with Front Office and Engineering, respond promptly to guest requests, coach team members and maintain accurate records. Flexibility to work rotating shifts, weekends and public holidays is normally required. Attention to detail, reliability, a positive attitude and the ability to work efficiently in a fast-paced luxury-hotel environment are essential.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La is a contemporary hotel located above Orchardgateway in the heart of Singapore’s Orchard Road shopping and entertainment district. It is part of Shangri-La Group, an international luxury-hospitality company with hotels, resorts and related businesses across Asia and other global markets. The hotel combines a modern urban setting with Shangri-La’s service culture, offering guestrooms, restaurants, meeting facilities, leisure amenities and convenient access to public transport. Its team serves both business and leisure travellers, with an emphasis on friendly service, efficient operations and a comfortable city experience. Working there can provide exposure to a multicultural hospitality environment, structured hotel procedures and career opportunities within a large international group.