Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Duty Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Duty Manager oversees daily hotel operations during assigned shifts, ensuring smooth guest service across the front office and operational departments. Requirements typically include a diploma or degree in hospitality, several years of hotel experience, strong knowledge of front-office procedures, and excellent English communication skills. The successful candidate is expected to lead colleagues confidently, resolve guest concerns, coordinate departments, handle emergencies, maintain service standards, and make sound decisions independently. Flexibility to work shifts, weekends, and public holidays is essential. Experience in an international luxury resort and familiarity with hotel systems would be advantageous.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Rasa Sentosa, Singapore
Shangri-La Rasa Sentosa, Singapore is a beachfront resort operated by Shangri-La Hotels and Resorts, an international luxury hospitality group founded in Asia. Located on Sentosa Island, the resort offers accommodation, restaurants, leisure facilities, family activities, and event services in a relaxed coastal setting. Shangri-La is known for its Asian-inspired hospitality, attentive service, and emphasis on genuine care for guests. The property serves leisure travellers, families, business visitors, and groups, and provides a multicultural workplace with opportunities across hotel operations. Employees are generally expected to uphold high service standards, work collaboratively, and represent the company’s values through warm, professional guest interactions.