Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Director of Rooms
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Director of Rooms leads the hotel’s Rooms Division, overseeing Front Office, Housekeeping, Guest Relations and related guest-services operations. Candidates should have substantial experience in luxury or international hotels, strong leadership and commercial awareness, and a track record of improving guest satisfaction and operational results. The role requires excellent communication, budgeting, problem-solving and people-management skills, together with knowledge of quality standards, health and safety, and hotel systems. Shangri-La expects a hands-on, polished leader who can coach diverse teams, manage departmental performance, protect brand standards and create memorable guest experiences. Flexibility, cultural sensitivity and the ability to work under pressure are essential.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Singapore
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and beyond. The group is known for warm Asian hospitality, personalised service and the Shangri-La brand’s focus on creating memorable guest experiences. Shangri-La Singapore is a large luxury urban resort set near Orchard Road, with extensive accommodation, restaurants, gardens, meeting facilities and leisure amenities. Its workforce serves international travellers, business guests, families and events. The company generally places strong emphasis on service culture, operational excellence, employee development, sustainability and inclusive teamwork. Benefits and employment conditions vary according to the specific position and Singapore regulations.