Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Director of Events Management
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Director of Events Management leads the planning, sales and delivery of conferences, meetings, weddings, banquets and other large-scale events at JEN Penang Georgetown by Shangri-La. Candidates should have substantial experience in hotel event operations, banquet management or event sales, together with strong commercial awareness, budgeting ability and knowledge of local and international markets. Excellent leadership, communication and negotiation skills are essential, as is the ability to manage multiple projects, build client relationships and coordinate effectively with catering, kitchen, rooms and finance teams. The successful candidate is expected to deliver consistently high service standards, achieve revenue targets, coach colleagues and ensure every event meets guest, brand and safety expectations.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line staff: worker quotas for 15 Asian countries, frozen since March 2023 and not reopened for hotels. Others: Employment Pass at RM 5,000+ basic (about USD 1,150).
Watch for: Hotels were left out of the 2025 quota reopenings and no 2026 hotel opening was found. Sabah and Sarawak run their own immigration: a Peninsular pass is not valid there.
Official source: Immigration Department of Malaysia: foreign workers. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Malaysia, varies by employer. Checked November 2026.
| Housing | Island resorts: usually shared staff quarters; city hotels: usually not; managers may get an allowance |
|---|---|
| Meals | Usually duty meals in a staff canteen |
| Flights | Senior expat packages only; not standard |
| Service charge | About 10% on bills, shared by points; cannot count towards the minimum wage (by law) |
| Contract | Pass-linked fixed term: 1 year for line staff, up to 5 for managers; probation usually 3 to 6 months |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until you pass 182 days in a year, then 0% to 30% (about 4% at RM 5,000 a month, before reliefs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About JEN Penang Georgetown by Shangri-La
JEN Penang Georgetown by Shangri-La is a contemporary city hotel located in George Town, Penang, a UNESCO World Heritage destination. It forms part of Shangri-La Group, an international hospitality company known for full-service hotels, resorts and residences across Asia and other global markets. The JEN brand is designed for modern travellers, combining practical comfort, local character, technology and friendly service. The Penang property serves business travellers, leisure guests, families and groups, with accommodation, restaurants, meeting facilities and event spaces suitable for conferences, celebrations and social functions. Working for the hotel generally involves a multicultural environment, close cooperation between departments and a strong focus on guest satisfaction, commercial performance and service standards. Its George Town location also provides convenient access to heritage attractions, local food districts, shopping areas and transport links around Penang.