Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Director of Chinese Operations
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Director of Chinese Operations is expected to lead the hotel’s Chinese-market strategy, strengthen relationships with Chinese guests, travel agencies and corporate partners, and support revenue growth. Typical requirements include a degree in hospitality, business or a related field; substantial experience in luxury hotels, tourism or sales; strong knowledge of the Chinese travel market; and fluent Mandarin and English communication skills. The successful candidate should understand Chinese culture, demonstrate commercial awareness, and provide confident leadership across departments. Expectations include developing partnerships, coordinating Chinese guest services, monitoring market trends, supporting marketing initiatives, and ensuring a consistently high standard of service at Makati Shangri-La, Manila.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Makati Shangri-La, Manila
Makati Shangri-La, Manila is a luxury five-star hotel located in the heart of Makati, the Philippines’ leading business and shopping district. It is part of Shangri-La Group, an international hospitality company known for upscale hotels, resorts and residences across Asia, the Middle East, Europe and North America. The Manila property serves business travelers, leisure guests, diplomatic visitors and major events, offering rooms and suites, restaurants, meeting facilities, wellness services and signature Shangri-La hospitality. The hotel operates in a competitive market where personalized service, international standards and strong local knowledge are important. Employees typically work in a multicultural environment and may receive benefits such as service charge, meals, healthcare, training, staff rates and career opportunities within the wider Shangri-La network, depending on the employment package.