Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Captain, Shang Palace
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Captain, Shang Palace leads daily restaurant service, coordinates a designated section, welcomes guests, takes orders, explains menus, and ensures food and beverages are served accurately and promptly. Candidates should have experience in a quality hotel or fine-dining restaurant, strong knowledge of service standards, and excellent communication skills. Mandarin-speaking ability is often advantageous for a Chinese restaurant environment. The role requires professionalism, attention to detail, teamwork, confident guest handling, and the ability to work shifts, weekends, and public holidays. The successful candidate is expected to coach junior colleagues, handle guest requests and complaints tactfully, maintain cleanliness and presentation standards, and support Shangri-La's commitment to warm, personalized hospitality.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Singapore
Shangri-La Singapore is a luxury urban resort located near Orchard Road, known for its landscaped gardens, extensive facilities, and high standards of Asian hospitality. It forms part of Shangri-La Group, an international hotel company operating luxury hotels, resorts, and city properties across Asia, the Middle East, Europe, and other destinations. The hotel offers guestrooms and suites, restaurants and bars, meeting facilities, wellness services, and family-oriented amenities. Shang Palace, its signature Chinese restaurant, is recognized for Cantonese cuisine, refined service, and an elegant dining environment. Employees typically work in a multicultural setting with structured operating standards, training opportunities, and opportunities to develop within the wider hotel group. Benefits may include staff meals, uniforms, medical coverage, leave entitlements, and preferential accommodation or dining rates, depending on the employment package.