Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Assistant Front Office Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Assistant Front Office Manager supports the Front Office Manager in overseeing reception, concierge, guest services, telephone operations and daily hotel arrivals and departures. The role typically requires a diploma or degree in hospitality, previous front office or supervisory experience, strong communication skills and confidence using hotel property-management systems. Candidates should be guest-focused, organised and comfortable leading a multicultural team in a busy environment. They are expected to resolve complaints professionally, maintain service standards, coordinate with other departments, support staff training and ensure accurate room assignments, billing and cash handling. Flexibility to work shifts, weekends and public holidays is essential.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line jobs need a Work Permit only listed countries can get; others need an S Pass (SGD 3,300+ a month, 10% cap) or an Employment Pass (SGD 5,600+, points test).
Watch for: Work Permits go only to listed countries. Indians, Sri Lankans, Bangladeshis and Filipinos qualify for hotel housekeeping, porter, cook, kitchen and waiter jobs only, at SGD 2,000+ a month and within an 8% cap.
Official source: Ministry of Manpower: Work Permit requirements for the services sector. Checked November 2026.
What the job usually comes with in Singapore
Usual for Singapore, varies by employer. Checked November 2026.
| Housing | Work Permit staff: employer must ensure proper housing (by law), such as a dorm or shared flat; others rent |
|---|---|
| Meals | Varies |
| Flights | Work Permit staff: flight home paid by the employer at the end (by law); others only if the offer says so |
| Service charge | 10% added to bills; staff share set hotel by hotel, no law; unionised hotels used points or wages (2010) |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 days in year one, rising to 14 (by law); 11 public holidays; 14 days' sick leave |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About JEN Singapore Tanglin by Shangri-La
JEN Singapore Tanglin by Shangri-La is an upscale hotel located in the Tanglin area of Singapore, close to Orchard Road, embassies, medical facilities and major shopping and dining destinations. It operates under Shangri-La Group, a Singapore-headquartered hospitality company with hotels and resorts across Asia, the Middle East, Europe and other international markets. The JEN brand is designed around modern, energetic hospitality, combining practical comfort, approachable service and a strong sense of local character. The hotel serves business travellers, leisure guests, families, meetings and events, and offers accommodation, restaurants, wellness facilities and guest services. Employees work in a multicultural environment with structured hotel operations, service training and opportunities to develop within the wider Shangri-La network.