Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Assistant Executive Housekeeper
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, room inspections, public-area cleanliness, linen and inventory control, scheduling, training, and service quality. Candidates should have relevant hotel housekeeping experience, preferably in an upscale or international resort, along with strong knowledge of cleaning standards, health and safety procedures, and housekeeping systems. The role requires leadership, organisation, attention to detail, good communication, and the ability to work flexible shifts, weekends, and public holidays. The successful candidate is expected to motivate colleagues, respond professionally to guest requests, control costs, coordinate with other departments, and maintain Shangri-La’s standards of cleanliness and hospitality.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line staff: worker quotas for 15 Asian countries, frozen since March 2023 and not reopened for hotels. Others: Employment Pass at RM 5,000+ basic (about USD 1,150).
Watch for: Hotels were left out of the 2025 quota reopenings and no 2026 hotel opening was found. Sabah and Sarawak run their own immigration: a Peninsular pass is not valid there.
Official source: Immigration Department of Malaysia: foreign workers. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Malaysia, varies by employer. Checked November 2026.
| Housing | Island resorts: usually shared staff quarters; city hotels: usually not; managers may get an allowance |
|---|---|
| Meals | Usually duty meals in a staff canteen |
| Flights | Senior expat packages only; not standard |
| Service charge | About 10% on bills, shared by points; cannot count towards the minimum wage (by law) |
| Contract | Pass-linked fixed term: 1 year for line staff, up to 5 for managers; probation usually 3 to 6 months |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until you pass 182 days in a year, then 0% to 30% (about 4% at RM 5,000 a month, before reliefs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Tanjung Aru, Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu is a luxury beachfront resort operated by Shangri-La Hotels and Resorts, an international hospitality group known for Asian-inspired service and warm guest experiences. Located in Sabah, Malaysian Borneo, the resort overlooks the South China Sea and is close to Kota Kinabalu’s city centre, offering rooms, suites, dining venues, recreational facilities, a spa, conference spaces, and family activities. Its large resort operation creates opportunities across housekeeping, food and beverage, culinary, engineering, guest services, finance, sales, and administration. Employees typically work in a structured international hotel environment with strong emphasis on service standards, teamwork, training, safety, and guest satisfaction. Benefits may vary by contract but can include staff meals, uniforms, medical coverage, hotel discounts, and career development opportunities.