Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Assistant Director of Sales, RSR & GSH
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Assistant Director of Sales, RSR & GSH supports revenue growth for Shangri-La Rasa Sayang, Penang, by developing accounts, managing relationships with corporate, leisure, group and international partners, and achieving room-night and revenue targets. The role typically requires a diploma or degree in hospitality, business or marketing, together with several years of hotel sales experience, strong market knowledge and proven results in a similar supervisory or managerial position. Candidates should be confident negotiators with excellent communication, presentation and networking skills. Familiarity with hotel sales systems, reporting, digital marketing and key source markets is advantageous. The successful candidate is expected to be commercially minded, guest-focused, well organised, able to lead initiatives and comfortable travelling, attending sales calls and representing the resort professionally.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Line staff: worker quotas for 15 Asian countries, frozen since March 2023 and not reopened for hotels. Others: Employment Pass at RM 5,000+ basic (about USD 1,150).
Watch for: Hotels were left out of the 2025 quota reopenings and no 2026 hotel opening was found. Sabah and Sarawak run their own immigration: a Peninsular pass is not valid there.
Official source: Immigration Department of Malaysia: foreign workers. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Malaysia, varies by employer. Checked November 2026.
| Housing | Island resorts: usually shared staff quarters; city hotels: usually not; managers may get an allowance |
|---|---|
| Meals | Usually duty meals in a staff canteen |
| Flights | Senior expat packages only; not standard |
| Service charge | About 10% on bills, shared by points; cannot count towards the minimum wage (by law) |
| Contract | Pass-linked fixed term: 1 year for line staff, up to 5 for managers; probation usually 3 to 6 months |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until you pass 182 days in a year, then 0% to 30% (about 4% at RM 5,000 a month, before reliefs) |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Shangri-La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang is a luxury beachfront resort located in Batu Ferringhi, one of Penang’s best-known coastal areas. It forms part of Shangri-La Group, an international hospitality company operating hotels and resorts across Asia, the Middle East, Europe and other destinations under brands including Shangri-La, Kerry Hotels and JEN. Rasa Sayang is recognised for its landscaped tropical grounds, views of the Andaman Sea, leisure facilities, restaurants, meeting spaces and warm Malaysian hospitality. The resort serves leisure travellers, families, groups, weddings and corporate clients, making sales and commercial roles important to maintaining occupancy and event demand. Employees generally work in a multicultural, service-oriented environment with opportunities to develop within a recognised luxury-hotel organisation.