Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Bell Services Support - Full-Time, $25.44/hour
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
Bell Services Support team members assist arriving and departing guests with luggage, transportation, deliveries, and general resort directions. The role requires a friendly, professional manner, strong communication skills, reliability, and the ability to work efficiently in a busy outdoor resort environment. Candidates should be comfortable standing and walking for extended periods, lifting and handling guest baggage, working varied shifts including weekends and holidays, and providing consistently excellent service. A valid driver’s license may be required for certain duties. The successful candidate is expected to maintain Disney service standards, protect guest belongings, work cooperatively with other departments, and create a welcoming experience for every visitor.
Can I work in Hawaii?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: No ordinary visa for hotel jobs; a J-1 traineeship of up to 12 months is the realistic route.
Official source: USCIS: working in the United States. Checked November 2026.
What the job usually comes with in Hawaii
Usual for Hawaii, varies by employer. Checked November 2026.
| Housing | Usually not; rents very high |
|---|---|
| Meals | Staff cafeteria at large resorts |
| Flights | None (managers negotiate) |
| Service charge | F&B service charges go to staff unless guests are told otherwise (by law) |
| Contract | At will; union rules in Waikiki |
| Leave | None by law; employer health insurance (by law) |
| Income tax | Federal 10% to 37% plus state 1.4% to 11% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Hawaii
Who can work there by passport, what a job usually includes, and island life.
About Aulani, A Disney Resort & Spa
Aulani, A Disney Resort & Spa is a beachfront Disney resort located in Ko Olina on the west side of Oʻahu, Hawaii. It combines Disney’s family-focused hospitality with Hawaiian culture, storytelling, recreation, dining, and wellness experiences. The resort welcomes vacationing families and offers accommodations, pools, children’s activities, character experiences, cultural programming, restaurants, and the Laniwai Spa. As part of The Walt Disney Company, Aulani employees—known as Cast Members—are expected to deliver warm, thoughtful service while creating memorable guest experiences. The property employs people across hotel operations, food and beverage, recreation, housekeeping, transportation, entertainment, maintenance, and administrative functions. Working at Aulani can provide access to Disney training, employee benefits, and opportunities for professional development, subject to eligibility and position requirements.