Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Branch Sales & Service Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Branch Sales & Service Manager leads the branch’s sales, customer service and daily operating performance. Requirements typically include a degree or equivalent experience, several years in retail banking, strong knowledge of banking products and branch controls, and proven experience managing teams and sales targets. The candidate is expected to build customer relationships, grow deposits and lending or investment business, coach employees, resolve service issues, maintain high operating standards, and ensure full compliance with regulatory and internal policies. Strong communication, leadership, commercial awareness, risk discipline and customer focus are essential. Experience serving affluent or priority customers and familiarity with digital banking channels would be advantageous.
Can I work in Singapore?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employment Pass: SGD 6,200+ a month in banking at 23, more with age (6,600 from January 2027), plus 40 COMPASS points for pay, degree, nationality mix and local hiring.
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: You score 0 nationality points when your nationality is 25% or more of the firm's professionals and managers; the job is usually advertised to locals for 14 days first.
Official source: Ministry of Manpower: Employment Pass eligibility. Checked November 2026.
What the job usually comes with in Singapore
Usual for Banking jobs in Singapore, varies by employer. Checked November 2026.
| Housing | Not usual; senior expats may get an allowance; Work Permit staff: employer must ensure proper housing (by law) |
|---|---|
| Relocation | Work Permit staff: employer pays levy, bond and insurance (by law); relocation help is an expat perk |
| Flights | Work Permit staff: flight home paid by the employer (by law); others only if the offer says so |
| Contract | Work Permit up to 2 years; S Pass and Employment Pass up to 2, then 3; notice 1 day to 4 weeks by default |
| Leave | 7 to 14 days (by law; many get more); 11 public holidays; 14 days' sick leave, 60 in hospital |
| Income tax | 0% up to SGD 20,000 a year, then 2% to 24% (about 3% at SGD 60,000); resident rates on a 1-year pass |
| Health cover | Employer must insure Work Permit and S Pass staff, SGD 60,000 a year (by law); Employment Pass: company plan |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Standard Chartered
Standard Chartered is an international banking group headquartered in London, with a strong focus on Asia, Africa and the Middle East. The bank provides retail, private, commercial and corporate banking, wealth management, trade finance and financial-market services. Its Singapore operations are an important regional hub, supporting individual customers, businesses and multinational clients. Standard Chartered promotes responsible banking, financial inclusion, digital innovation and long-term client relationships. Employees generally work in a regulated, multicultural environment where customer outcomes, risk management and sustainable growth are central priorities. Benefits and remuneration vary by role, experience and employment terms, while many customer-facing positions include performance incentives. The bank also offers opportunities to move across markets and business lines.