Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Platinum Client Service Partner, PVB & Affluent
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Platinum Client Service Partner supports relationship managers in delivering high-quality service to affluent and private banking clients. Responsibilities typically include handling client requests, coordinating account opening and maintenance, processing transactions, resolving service issues, preparing client documentation, and working closely with product, operations, compliance, and risk teams. Candidates should have experience in wealth management, private banking, retail banking, or client servicing, with a strong understanding of banking products and operational processes. Excellent communication, organisation, attention to detail, confidentiality, and customer service skills are expected. The role also requires sound judgment, regulatory awareness, ownership of issues, and the ability to manage multiple priorities in a fast-paced environment.
Can I work in Hong Kong?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employment visa (General Employment Policy): a degree and a job offer at market pay for a job locals cannot readily fill; no quota, no sector limit; about 4 weeks.
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: Nationals of Afghanistan, Cuba and North Korea are excluded; residents of mainland China use a separate scheme.
Official source: Immigration Department: General Employment Policy. Checked November 2026.
What the job usually comes with in Hong Kong
Usual for Banking jobs in Hong Kong, varies by employer. Checked November 2026.
| Housing | Rent allowance usual in banking and multinationals (HKD 18,000 to 30,000 a month early career); less in tech |
|---|---|
| Relocation | Varies; the employer usually helps with the visa; a relocation allowance mostly in senior packages |
| Flights | Varies; a joining flight is not standard, more common in senior packages |
| Contract | Often open-ended, probation 1 to 3 months; by law notice is 7 days or more after month 1 (1 month if silent) |
| Leave | 7 days a year, rising to 14 after 9 years, plus 15 statutory holidays (by law) |
| Income tax | 0% up to HKD 145,000 a year (about USD 18,600), then 2% to 17%; pension (MPF) 5%, max HKD 1,500 a month |
| Health cover | Private insurance usual for professionals, not required; with an ID card public A&E is HKD 400, without 2,100 |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Standard Chartered
Standard Chartered is an international banking group headquartered in London, with a strong focus on markets across Asia, Africa, and the Middle East. The bank provides retail, private, commercial, and corporate banking, wealth management, and financial market services to individuals, businesses, and institutions. Hong Kong is one of its key global hubs, supporting affluent and private banking clients as well as major corporate and institutional customers. Standard Chartered promotes responsible banking, inclusion, sustainable finance, and long-term client relationships. Employees typically work in a regulated, multicultural environment where collaboration across relationship management, operations, technology, risk, and compliance teams is essential. The bank also invests in digital banking and service innovation to improve customer experiences while maintaining strong controls and regulatory standards.