Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Senior Manager, Telesales
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Senior Manager, Telesales leads telesales strategy and daily performance for Standard Chartered’s Malaysia business. Requirements typically include substantial experience managing outbound or inbound sales teams, preferably in banking, credit cards, consumer finance or contact-centre environments; strong knowledge of sales governance, customer acquisition, campaign management and regulatory standards; and excellent communication, coaching and analytical skills. The successful candidate is expected to deliver revenue and conversion targets, improve customer engagement, monitor quality and compliance, manage workforce performance, and use data to refine campaigns. Experience with digital sales channels, CRM systems and operating in a highly regulated financial-services environment would be advantageous.
Can I work in Malaysia?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employment Pass with a Bank Negara letter; RM 5,000+ basic (about USD 1,150) after a 14-day MYFutureJobs advert (exempt at RM 15,000+); 10 years from RM 10,000.
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: Only basic pay counts towards the RM 5,000 floor, not allowances; from 1 January 2027 EP II and III applications need a succession plan to train a Malaysian.
Official source: Expatriate Services Division: ESD Online Guidebook 2025. Checked November 2026.
What the job usually comes with in Malaysia
Usual for Banking jobs in Malaysia, varies by employer. Checked November 2026.
| Housing | Not provided; senior expats may get a housing allowance |
|---|---|
| Relocation | Employer usually pays the pass fees (about RM 330 to 480) and any levy; relocation money for senior hires only |
| Flights | Not standard; senior packages may add a joining flight and home leave |
| Contract | Fixed term tied to the pass, up to 5 years each; EP I and II capped at 10 years, EP III at 5 (June 2026) |
| Leave | Peninsular Malaysia: 8 days a year, 12 after 2 years, 16 after 5; 11 public holidays; 45-hour week (by law) |
| Income tax | Flat 30% until 182 days in a year, then 0% to 30%; EPF pension 2% + 2% is mandatory since October 2025 |
| Health cover | Work-injury and invalidity cover via SOCSO (by law); no public health cover; employers add private insurance |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Standard Chartered
Standard Chartered is an international banking group headquartered in London, with a strong presence across Asia, Africa and the Middle East. The bank provides retail, private, commercial and corporate banking, wealth management, trade finance and markets services to individuals, businesses and institutions. In Malaysia, Standard Chartered operates branches, digital banking services and specialist teams supporting consumer and wholesale clients. The organisation is known for its focus on international connectivity, responsible banking, financial inclusion and digital transformation. Employees typically work in a structured, performance-led environment with formal controls, customer-protection requirements and opportunities to collaborate across countries. Benefits and career development may include incentives, learning programmes, flexible-work arrangements and exposure to regional projects, although these vary by role and employment terms.