Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Head, Cash Client Service, HK
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Head of Cash Client Service leads service delivery for Standard Chartered’s cash-management clients in Hong Kong. The role typically requires strong experience in transaction banking, cash management, client servicing, and people leadership, with a sound understanding of payments, liquidity, digital channels, controls, and regulatory requirements. The successful candidate is expected to manage senior client relationships, resolve complex service issues, improve client experience, coordinate with product, operations, technology, sales, and risk teams, and deliver consistent service standards. Candidates should demonstrate commercial awareness, strong communication and influencing skills, analytical problem-solving ability, operational discipline, and experience working across regional or global teams. Knowledge of Hong Kong banking practices and Cantonese or Mandarin may be advantageous.
Can I work in Hong Kong?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Employment visa (General Employment Policy): a degree and a job offer at market pay for a job locals cannot readily fill; no quota, no sector limit; about 4 weeks.
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: Nationals of Afghanistan, Cuba and North Korea are excluded; residents of mainland China use a separate scheme.
Official source: Immigration Department: General Employment Policy. Checked November 2026.
What the job usually comes with in Hong Kong
Usual for Banking jobs in Hong Kong, varies by employer. Checked November 2026.
| Housing | Rent allowance usual in banking and multinationals (HKD 18,000 to 30,000 a month early career); less in tech |
|---|---|
| Relocation | Varies; the employer usually helps with the visa; a relocation allowance mostly in senior packages |
| Flights | Varies; a joining flight is not standard, more common in senior packages |
| Contract | Often open-ended, probation 1 to 3 months; by law notice is 7 days or more after month 1 (1 month if silent) |
| Leave | 7 days a year, rising to 14 after 9 years, plus 15 statutory holidays (by law) |
| Income tax | 0% up to HKD 145,000 a year (about USD 18,600), then 2% to 17%; pension (MPF) 5%, max HKD 1,500 a month |
| Health cover | Private insurance usual for professionals, not required; with an ID card public A&E is HKD 400, without 2,100 |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Standard Chartered
Standard Chartered is an international banking group headquartered in London, with a strong focus on markets across Asia, Africa, and the Middle East. The bank provides retail, private, commercial, and corporate and institutional banking services, including transaction banking, cash management, trade finance, lending, wealth management, and capital markets. Hong Kong is one of its key global and regional hubs, supporting major multinational companies, financial institutions, and affluent clients. Standard Chartered promotes its international network, digital banking capabilities, sustainability agenda, and commitment to responsible finance. Its workforce operates across diverse cultures and markets, with many roles requiring collaboration across countries and time zones. The bank typically offers structured career development, professional training, competitive benefits, and performance-related incentives, although compensation and working conditions vary by role, seniority, and business performance.