Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Client Service Manager
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Client Service Manager supports relationship managers and clients by coordinating account administration, handling service requests, resolving issues and ensuring accurate, timely delivery of banking services. Requirements typically include experience in banking, wealth management, client servicing or operations; strong knowledge of account-opening and maintenance processes; attention to detail; and an understanding of regulatory requirements, including KYC and AML. The successful candidate is expected to communicate confidently with clients and internal teams, manage competing priorities, maintain confidentiality and deliver a consistently high service standard. Good organisation, sound judgement, problem-solving ability and familiarity with banking systems are important. Relevant professional qualifications and experience working in an international financial-services environment would be advantageous.
Can I work in Jersey?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Long-term permit for listed jobs: analyst GBP 40,600, relationship manager GBP 41,600, banking associate GBP 47,700; the bank must explain why no local hire was found.
Before you apply: Dealing, advising and senior roles usually need a regulator's licence or approval, which checks your honesty, skills and finances. Ask if your job does.
Watch for: Your status decides where you can rent: Standard status may rent one 'Registered' home, Licensed status most homes.
Official source: Government of Jersey: Work Permit Policy. Checked November 2026.
What the job usually comes with in Jersey
Usual for Banking jobs in Jersey, varies by employer. Checked November 2026.
| Housing | Varies; Standard status may rent one 'Registered' home, Licensed status most homes |
|---|---|
| Relocation | Employer pays permit and agency fees; you usually pay the visa (GBP 298 temporary, GBP 827 long-term) |
| Flights | Varies |
| Contract | Long-term permit up to 3 years (doctors 5); no switching employer in the first 6 months |
| Leave | 3 weeks plus Christmas Day, Good Friday and public holidays (by law) |
| Income tax | 0% below GBP 21,250 a year, then up to 20%; plus 6% social security (2026) |
| Health cover | Varies |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About Standard Chartered
Standard Chartered is an international banking group headquartered in London, with a strong presence across Asia, Africa, the Middle East and other global financial centres. The bank provides services spanning corporate and institutional banking, commercial banking, wealth management and retail banking. Its business focuses particularly on supporting international trade, investment, businesses and internationally mobile clients. Standard Chartered promotes a purpose centred on driving commerce and prosperity through its distinctive international network. The group places significant emphasis on responsible banking, risk management, regulatory compliance, digital transformation and inclusive workplace practices. In Jersey, its operations are connected with the island’s financial-services sector and may support private banking, wealth-management or specialist client-service activities. Employees generally work with international clients and colleagues, requiring professionalism, cultural awareness and a strong commitment to operational control and client confidentiality.